1. Customer support
Return to the Flash2Hub homepage and sign in. Open the Support area in your account to raise a ticket or use the available chat function. A chat interface does not guarantee that an agent is available immediately.
2. Partner support
Sign in through the partner portal and use its support area for inventory, delivery, earnings, or withdrawal questions.
3. What to include
- A short description of the issue and when it occurred.
- The relevant order, deposit, or withdrawal ID.
- For a payment issue: amount, network, and transaction hash if available.
- A screenshot with unrelated personal information and secrets removed, if useful.
Never send your password, wallet private key, seed phrase, API secret, or unrelated SMS verification codes.
4. Privacy requests and access problems
Account holders can submit privacy questions through account support. A public privacy contact and an alternative channel for people who cannot sign in have not yet been designated. Those channels must be added before these policies are finalized.
5. Official contact details
A public support email address, postal address, and official social-media links have not yet been designated for this page. Support hours and response targets are also pending. No external email address, Telegram account, or social profile is presented here as an official Flash2Hub contact.
6. Details to finalize
Legal operator name and country; business and correspondence addresses; verified support and privacy contacts; account-recovery contact; support hours; and complaint escalation procedures.